I would like to express my sincere thanks and gratitude for the excellent service you have provided this morning.
I have been living in Shire at Sutherland Road Jannali for the past 13 years.
This morning we woke up with no Hot water, I called your office (Ph: 1300 465 463) which I found on the Internet by chance to get advice if the water heater can be fixed.
You gave me your honest opinion and told me that it can be either fixed or replaced both ways it can be done.
I made a choice to get it replaced and you arrange the new Gas Water Heater installed within an hour. Also your rates are very good as I also made few calls to match your price.
Thank you for the Excellent service in the Shire and I would like to recommend it to anyone who needs your services.
Your plumber came to our home today to clear a blocked drain. He was polite and well presented and worked very effectively to fix the problem quickly and cleanly. It was a very reassuring experience, which is much appreciated. We would recommend your firm without hesitation. Many thanks to all
Incredible and amazing service. The Hot Water replacement was done so quickly and with a minimum of fuss. I was expecting days without hot water but it was just a matter of hours. Fantastic group of people to work with!
Yesterday I had a new hot water heater installed by your company and I just want to thank you for the super-impressive service that you provide. Sam the plumber was polite and friendly, considerate and efficient in installing the new heater followed by Matt the electrician this morning who was also very friendly and pleasant to deal with. In my many years of home renovation and ownership, never has a job run as easily and pleasantly as this one. It was a pleasure to do business with your company and I will certainly use you for any plumbing or electrical work in the future.
Thank you once again for the great service.
I wasn’t sure of how to add feedback on your website so I thought I’d email.
We were impressed with the prompt service and how helpful your plumber (Peter) was in replacing our hot water heater. There were some issues in fitting the unit into our kitchen cupboard but Peter came back the next day and sorted – he really went above and beyond to minimize the inconvenience for us.
Thank you very much,
Suhanti Thiru (Rosehill/Parramatta)
We had an “Inline Plumbing & Electrical” frig magnet on our frig for many years and yesterday had urgent need of a plumber as our hot water system died at the ripe old age of 19 years.
My husband made a call to your office about 9am and after a lot of discussion to ascertain exactly what system would be the best for us, we were given a quote and the replacement system was delivered late morning.
Whilst we were having lunch your staff arrived to install the new system, and it was all done by 3.30pm.
During the installation we were kept fully informed of the progress – the HWS was installed in a cupboard downstairs.
When the work was completed we received a phone call to say that the old system would be collected by another vehicle. This was promptly done.
I have never before had such excellent service, prompt, courteous and informative all the way. And the price was good too!
Horst and Sandra FRANK
Thanks very much for the great service we received in getting our new gas hot water system in yesterday you have truly first class team working for you and the plumber who installed the hot water system was a real tradesman and a very good advertisement for your business.
Thanking you again for the great service we are so pleased and would recommend your business to anyone.